Your Data, Explained The 888i Way
Open your account and your privacy starts with us, not with a third party. This page sets out which details we collect when you register, how your JazzCash...
What We Commit To Inside This Policy
We collect only what running your account requires: the name on your ID, your mobile number, your date of birth, your login records, and the reference numbers created when you move money through JazzCash, Easypaisa, SadaPay, NayaPay or Raast. We do not sell your profile to outside advertisers. Where local law permits, we share limited records with payment partners and fraud-prevention services
so withdrawals settle to the right person and duplicate accounts get caught early. Some processing runs on servers outside Pakistan, and there we apply the same handling rules we apply at home. You can ask us to correct your details, close your account, or stop promotional messages whenever you like by writing to the privacy contact below. Where a rule in your
region requires records to be held for a set period, we hold them for that period and then remove them. Our terms govern gameplay; this page governs your data.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Where To Take A Privacy Question
Our privacy desk handles questions about your account records every day of the week. You can reach us through live chat once you sign in, by email, or on the phone line shown on your dashboard. Include your registered mobile number when you write in, and we will match your request to your profile without asking you to repeat yourself. Most requests about stored records get a first reply the same working day.
Live Chat
Sign in and open chat to ask how we store your records, request a copy of what we hold, or flag anything on your profile that looks incorrect to you.
Email Desk
Write to our privacy address with your registered mobile number and a short line about what you need, and we will reply with the exact next steps.
Phone Line
Call during support hours when your question concerns a reference from JazzCash, Easypaisa, SadaPay or Raast and you want it checked while you are on the line.
The Checks Behind This Policy
Anyone can publish a privacy page. We keep ours tied to how the platform actually runs, so the wording you read here is the wording our own team works from. Every field...
Named Owners
Each category of account data has a person responsible for it, so your question reaches someone who can actually change the record rather than pass it along.
Plain English
We write for readers in Pakistan, not for lawyers. Sentences stay short, and we explain a term the first time we use it instead of pointing you to a glossary.
Dated Amendments
Whenever we change how your records are handled, we amend the date at the top and describe what moved, so you can see whether anything affects your account.
Limited Staff Access
Our team sees only the parts of your profile needed for the task at hand. Access is granted by role, logged, and removed when someone leaves the company.
Payment Records
We store the reference numbers your JazzCash, Easypaisa, SadaPay and Raast transfers generate, so a withdrawal can be traced back to the account that funded it.
Regional Rules
Where local law permits different handling, we follow the rule that applies to your region and say so plainly rather than hiding it behind one global sentence.
How This Page Lines Up With Our Others
Our policy pages are written to be read together. This one covers your data; the others handle gameplay rules, cookies, verification and account closure. Where two pages both...
| Terms Of Use | Sets the rules for using your account and the lobby. This page picks up where those rules touch your personal records and how long we keep them. |
|---|---|
| Cookie Notice | Explains the small files your browser stores when you sign in, and defers to this page for anything about the details attached to your profile. |
| Verification Steps | Describes the documents we ask for and why. The handling rules for the copies you send us are set out here on this privacy page. |
| Payment Terms | Covers how transfers through JazzCash, Easypaisa, SadaPay and Raast are processed. The storage of the references those transfers create is described here. |
| Account Closure | Explains how to shut an account down. This page tells you what happens to your records afterwards and when they are cleared. |
| Marketing Choices | Shows how to stop messages on a channel you no longer want. The same switch is described here under your privacy controls. |
| Contact Details | Lists every way to reach us. The privacy desk routes below match the addresses and hours shown there, so both pages agree. |
Privacy Controls You Can Find Inside
Sign in and your privacy tools sit in the same account area you already use for gameplay. Nothing here is buried in a menu you have...
Consent Switches
Decide which optional messages you receive and which optional cookies your browser accepts, with the effect of each switch spelled out before you touch it.
Record Copy
Ask for a copy of the profile details we hold and we will prepare it for the mobile number or email address already registered on your account.
Correction Request
Spotted a wrong spelling or an old address? Send a correction from inside your account and we will confirm once the change has gone through.
Session History
See the devices and times that signed in to your account, so anything unfamiliar stands out early and you can tell us about it.
Delete Request
Close your account and ask us to remove the records we are not required to keep, and we will tell you exactly what stays behind and why.
Message Preferences
Set how we reach you about your account, from in-app notices to email, so important updates do not get lost among promotional ones.